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Impact of knowledge-based organizational support on organizational performance through project management
Journal of Knowledge Management ( IF 8.689 ) Pub Date : 2021-07-28 , DOI: 10.1108/jkm-12-2020-0887
Claudia-Inés Sepúlveda-Rivillas 1 , Joaquin Alegre 2 , Victor Oltra 2
Affiliation  

Purpose

The purpose of this study is to empirically investigate how knowledge-based organizational support (KOS) influences organizational performance through project management.

Design/methodology/approach

Data were obtained from a survey and from archival sources with a time lag for the dependent variable; structural equation modeling was used to analyze the data. The sample was made up of 106 organizations in Colombia, considering two key respondents from each organization: general manager and project manager.

Findings

Results show that KOS is an antecedent of project management and project performance. Furthermore, project management and project performance play a mediating role between KOS and organizational performance.

Research limitations/implications

Research limitations are the following: use of cross-sectional data with a time lag, one single unit of analysis, organizational performance analyzed only from a financial perspective. Despite these limitations, the paper puts forward relevant implications that bridge knowledge management and project management literature by clarifying the conditions under which knowledge organizational support generates a significant impact on organizational performance. Intellectual capital and knowledge management dynamic capabilities play a relevant role in this connection.

Practical implications

The findings have important practical implications: decision-makers are to allocate effectively hard and soft resources to configure a knowledge-based infrastructure, through the development of intellectual capital and knowledge management dynamic capabilities.

Social implications

The findings are generalizable to projects management in the context of non-government organizations or other social-oriented initiatives.

Originality/value

This study assumes and operationalizes organizational support from a knowledge-based perspective, represented by intellectual capital and knowledge management dynamic capabilities, providing empirical evidence of the way KOS influences organizational performance through project management and project performance.



中文翻译:

基于知识的组织支持通过项目管理对组织绩效的影响

目的

本研究的目的是实证研究基于知识的组织支持 (KOS) 如何通过项目管理影响组织绩效。

设计/方法/方法

数据来自调查和档案来源,因变量存在时间滞后;结构方程模型用于分析数据。样本由哥伦比亚的 106 个组织组成,考虑到每个组织的两个主要受访者:总经理和项目经理。

发现

结果表明,KOS 是项目管理和项目绩效的前因。此外,项目管理和项目绩效在 KOS 和组织绩效之间起着中介作用。

研究限制/影响

研究局限性如下:使用具有时间滞后的横截面数据、单一分析单元、仅从财务角度分析组织绩效。尽管有这些限制,本文通过阐明知识组织支持对组织绩效产生重大影响的条件,提出了相关的含义,将知识管理和项目管理文献联系起来。智力资本和知识管理动态能力在这方面发挥着相关作用。

实际影响

研究结果具有重要的实际意义:决策者将通过智力资本和知识管理动态能力的开发,有效地分配硬资源和软资源,以配置基于知识的基础设施。

社会影响

研究结果可推广到非政府组织或其他面向社会的举措背景下的项目管理。

原创性/价值

本研究从以知识为基础的角度假设和实施组织支持,以智力资本和知识管理动态能力为代表,为 KOS 通过项目管理和项目绩效影响组织绩效的方式提供经验证据。

更新日期:2021-09-09
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