Digitalisation has become embedded in products and services, and it increasingly supports corporate business processes. However, few empirical studies have analysed the state of digitalisation and its implementation within companies, and the extant literature has painted an inconsistent picture concerning the effects of digitalisation. This survey-based study explores the diffusion of digitalisation, the advantages and difficulties in the practical transition to digitalisation, and its impact on performance. The sample includes Italian listed companies across diverse industries. The results highlight the still embryonic adoption of digital tools to support daily company operations; however, the impacts of digitalisation on company performance are noticeable. This research contributes to the literature on digitalisation and performance, breaks new ground by focusing on listed companies, and has implications for management investment in digitalisation for value creation.

数字化已融入产品和服务，并越来越多地支持企业业务流程。然而，很少有实证研究分析了数字化的状态及其在公司内部的实施，现有的文献对数字化的影响描绘了一幅不一致的图景。这项基于调查的研究探讨了数字化的传播、实际向数字化过渡的优势和困难，及其对绩效的影响。样本包括意大利不同行业的上市公司。结果突显了采用数字工具来支持日常公司运营仍处于萌芽状态；然而，数字化对公司业绩的影响是显而易见的。这项研究有助于有关数字化和性能的文献，