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Power and Procedure: Gaining Legitimacy in the Workplace
Social Forces ( IF 5.866 ) Pub Date : 2021-08-06 , DOI: 10.1093/sf/soab103
Karen A Hegtvedt 1 , Cathryn Johnson 1 , Ryan Gibson 2 , Kate Hawks 1 , Jennifer L Hayward 1
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To ensure effectiveness in reaching organizational goals, authorities must gain legitimacy (i.e., the support and approval of their subordinates). This study uniquely brings together an identity-based approach, stressing an authority’s use of fair decision-making procedures, a resource-based approach, highlighting an authority’s use of power in a benevolent fashion, and the status of the authority (represented by workplace experience) as sources of legitimacy. We argue that assessments of the nature of the authority’s behaviors and experience—whether they enhance interactional justice and/or engender trust, thereby signaling positive social relationships—mediate the direct effects of the sources. Adult study participants (404 males, 403 females) read one of eight vignettes in which we factorially combined two levels of each proposed antecedent. Questionnaire items measured perceived interactional justice, trust, and legitimacy. Results from structural equation modeling show that procedural justice, benevolent power use, and the authority’s workplace experience exert positive effects on the perceived legitimacy of the manager and on assessments of interactional justice and trust, which ultimately mediate the direct pathways to legitimacy. These findings highlight the nature of actions important to helping members of groups not typically holding positions of authority (e.g., women and minorities) to gain legitimacy and ensure effectiveness.

中文翻译:

权力和程序:在工作场所获得合法性

为确保有效实现组织目标,当局必须获得合法性(即下属的支持和认可)。本研究独特地结合了基于身份的方法,强调当局使用公平的决策程序,基于资源的方法,强调当局以仁慈的方式使用权力,以及当局的地位(以工作经验为代表) ) 作为合法性的来源。我们认为,对权威行为和经验性质的评估——无论它们是否增强了互动正义和/或产生信任,从而表明积极的社会关系——调节了来源的直接影响。成人研究参与者(404 名男性,403 名女性)阅读了八个小插曲之一,其中我们将每个提议的先行词的两个水平进行了因子组合。问卷项目测量感知的交互正义、信任和合法性。结构方程模型的结果表明,程序正义、善意的权力使用和当局的工作经验对管理者的合法性感知以及对互动正义和信任的评估产生积极影响,最终调节了通往合法性的直接途径。这些发现强调了对帮助通常不担任权威职位的群体(例如,妇女和少数族裔)的成员获得合法性并确保有效性很重要的行动的性质。当局的工作经验对管理者的合法性以及对互动正义和信任的评估产生积极影响,最终调解了通往合法性的直接途径。这些发现强调了对帮助通常不担任权威职位的群体(例如,妇女和少数族裔)的成员获得合法性并确保有效性很重要的行动的性质。当局的工作经验对管理者的合法性以及对互动正义和信任的评估产生积极影响,最终调解了通往合法性的直接途径。这些发现强调了对帮助通常不担任权威职位的群体(例如,妇女和少数族裔)的成员获得合法性并确保有效性很重要的行动的性质。
更新日期:2021-08-06
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