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Access to administrative justice and the role of outreach measures: empirical findings on the Austrian Ombudsman Board
International Journal of Law in Context ( IF 1.170 ) Pub Date : 2021-09-01 , DOI: 10.1017/s1744552321000501
Julia Dahlvik 1 , Axel Pohn-Weidinger 2
Affiliation  

While access to civil-law institutions has been a traditional area of socio-legal research, access to administrative justice still constitutes an underresearched field. In the field of administrative law, public ombuds institutions represent an important pathway to resolve disputes without invoking a court. To date, we have little knowledge about who uses these ombuds institutions and which factors facilitate access to the ombuds. In this paper, on the basis of our survey among users of the Austrian Ombudsman Board (n = 8,274), we explore the effects of institutional design on the user population. The findings suggest that the two outreach measures – regular consultation days and a weekly TV broadcast – contribute to reducing existing inequalities with regard to users’ sociodemographic characteristics.

中文翻译:

获得行政司法和外联措施的作用:奥地利监察员委员会的实证调查结果

虽然获得民法机构一直是社会法律研究的传统领域,但获得行政司法仍然是一个研究不足的领域。在行政法领域,公共监察机构是在不诉诸法院的情况下解决争议的重要途径。迄今为止,我们对谁使用这些监察机构以及哪些因素有助于访问监察员知之甚少。在本文中,基于我们对奥地利监察委员会用户的调查(n= 8,274),我们探讨了制度设计对用户群体的影响。调查结果表明,这两项外展措施——定期咨询日和每周电视广播——有助于减少用户社会人口特征方面的现有不平等。
更新日期:2021-09-01
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