Purpose

e-records have become an important tool through which a government is held accountable for good governance, transparency and delivery of services to citizens. Therefore, this study aims to assess availability of training and resources in a records management environment, as a way of determining e-records readiness at the Federal Ministry of Finance, Nigeria (FMFN).

Design/methodology/approach

Questionnaires and observation were used for data collection. Purposive and stratified sampling techniques were used. Quantitative data from the 250 usable questionnaires retrieved was analyzed using the Statistical Package for Social Sciences (SPSS), while qualitative data was analyzed manually.

Findings

The study findings revealed that FMFN has a records management unit with other resources such as a movable and lockable file cabinet, files, file holders, registers and computers. There is low budget allocation for records management activities. Training for records managers is infrequent. However, an orientation program for new staff exists. Employees prefer the following mode of training: seminars and workshops, internships and consultant-run training. In terms of kinds of training need, study participants noted that they require training on computer applications, e-records management and change management role of record management.

Research limitations/implications

This study is limited to employees of the Federal Ministry of Finance (FMF) in Abuja. As a result, the findings may not be generalized to other ministries in Nigeria.

Practical implications

It is hoped that the study would benefit the public sectors that are desirous to opt for e-records management and provide benchmarks for policymakers, particularly on how to maintain proper e-records readiness status through training and resources.

Originality/value

To the best of the authors’ knowledge, this is the first study to be conducted at FMFN on e-records readiness, more specifically on resources and training.

中文翻译：

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尼日利亚联邦财政部的电子记录准备培训和资源

目的

电子记录已成为一种重要工具，政府通过该工具对善政、透明度和向公民提供服务负责。因此，本研究旨在评估记录管理环境中培训和资源的可用性，作为确定尼日利亚联邦财政部 (FMFN) 电子记录准备情况的一种方式。

设计/方法/方法

问卷调查和观察被用于数据收集。使用了目的性和分层抽样技术。使用社会科学统计软件包 (SPSS) 对检索到的 250 份可用问卷的定量数据进行分析，而对定性数据进行手动分析。

发现

研究结果显示，FMFN 有一个记录管理单元，其中包含其他资源，例如可移动和可锁定的文件柜、文件、文件持有人、登记簿和计算机。记录管理活动的预算分配很低。记录管理人员的培训很少见。但是，存在针对新员工的入职培训计划。员工更喜欢以下培训模式：研讨会和研讨会、实习和顾问培训。在培训需求的种类方面，研究参与者指出，他们需要计算机应用程序、电子记录管理和记录管理的变更管理角色方面的培训。

研究限制/影响

本研究仅限于阿布贾联邦财政部 (FMF) 的员工。因此，调查结果可能无法推广到尼日利亚的其他部委。

实际影响

希望这项研究能够使希望选择电子记录管理的公共部门受益，并为政策制定者提供基准，特别是关于如何通过培训和资源保持适当的电子记录准备状态。

原创性/价值

据作者所知，这是在 FMFN 进行的第一项关于电子记录准备情况的研究，更具体地说是关于资源和培训的研究。