ABSTRACT

In New Zealand (NZ), state school properties are owned by the Ministry of Education and operated by school managers with the assistance of external consultants. This study aims to explore relationships of key stakeholders to propose a set of improvement actions for building maintenance management (BMM) in NZ’s state schools. The research employed a sequential mixed-methods approach encompassing interviews with school managers at the exploratory stage and questionnaire surveys completed by school managers and the Ministry staff to identify the maturity level of BMM. The interviews’ findings were used to map roles and responsibilities of people involved in BMM and develop the measurement model used in this study. Based on data from the questionnaire, relationships among key stakeholders in BMM were examined using Partial Least Squares Structural Equation Modelling (PLS-SEM). The research hypotheses of correlation among the stakeholders were tested and validated. The questionnaire results were also analysed to identify the maturity level of stakeholders’ responsibilities in BMM. Suggestions were made for improving BMM for NZ’s state schools focusing on training programmes, reporting system, performance evaluation, and lesson sharing. The results could assist stakeholders to review their current BMM and identify the areas in need of improvement.

摘要

在新西兰（NZ），公立学校的财产归教育部所有，由学校管理人员在外部顾问的协助下运营。本研究旨在探讨主要利益相关者之间的关系，以提出一套针对新西兰公立学校建筑维护管理 (BMM) 的改进措施。该研究采用顺序混合方法，包括在探索阶段与学校管理人员进行访谈，以及由学校管理人员和教育部工作人员完成的问卷调查，以确定 BMM 的成熟度。访谈的结果被用来描绘参与 BMM 的人员的角色和责任，并开发本研究中使用的测量模型。根据问卷中的数据，使用偏最小二乘结构方程模型 (PLS-SEM) 检查 BMM 中主要利益相关者之间的关系。对利益相关者之间相关性的研究假设进行了测试和验证。还对问卷结果进行了分析，以确定利益相关者在 BMM 中的责任的成熟度。提出了改进新西兰公立学校 BMM 的建议，重点是培训计划、报告系统、绩效评估和课程共享。结果可以帮助利益相关者审查他们当前的 BMM 并确定需要改进的领域。提出了改进新西兰公立学校 BMM 的建议，重点是培训计划、报告系统、绩效评估和课程共享。结果可以帮助利益相关者审查他们当前的 BMM 并确定需要改进的领域。提出了改进新西兰公立学校 BMM 的建议，重点是培训计划、报告系统、绩效评估和课程共享。结果可以帮助利益相关者审查他们当前的 BMM 并确定需要改进的领域。