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How do humble people mitigate group incivility? An examination of the social oil hypothesis of collective humility.
Journal of Occupational Health Psychology ( IF 7.707 ) Pub Date : 2021-08-12 , DOI: 10.1037/ocp0000244
Chia-Yen Chad Chiu 1 , Jennifer A Marrone 2 , Michelle R Tuckey 1
Affiliation  

The present study explores the "social oil" function of humility at the workgroup level. Specifically, we examine collective humility, which reflects observable and consistent patterns of behavioral regularities exhibited by teams, as an explanation for linking group humility composition to reduced group experienced incivility. Drawing on the collective personality perspective, we hypothesize that teams with a high mean on members' humility could facilitate collective humility, in turn reducing group experienced incivility. We further propose two contingency factors that influence this proposed mediation pathway: (1) high group humility diversity could neutralize the positive association between group humility mean and collective humility and (2) an elevated differentiation of group incivility exposure will weaken the negative relationship between collective humility and group experienced incivility. Relying on a time-lagged, multisourced survey from 83 professional work teams, we tested this proposed moderated mediation model and found support for our hypotheses. Our findings have implications for team building and team management regarding personnel selection for humility, reducing the diversity of humility within teams, and explicitly valuing expressed humility in workgroups. (PsycInfo Database Record (c) 2021 APA, all rights reserved).

中文翻译:

谦虚的人如何减轻群体的不文明行为?对集体谦逊的社会石油假说的考察。

本研究探讨了谦逊在工作组层面的“社会石油”功能。具体来说,我们研究了集体谦逊,它反映了团队表现出的行为规律的可观察和一致的模式,作为将集体谦逊成分与减少的集体不文明行为联系起来的解释。借鉴集体人格的观点,我们假设团队成员的谦逊程度较高,可以促进集体谦逊,从而减少群体经历的不文明行为。我们进一步提出了两个影响此提议调解途径的权变因素:(1) 高的群体谦卑多样性可以中和群体谦卑均值与集体谦卑之间的正相关;(2) 群体不文明暴露的差异化会削弱集体谦卑与群体经历的不文明之间的负相关。依靠来自 83 个专业工作团队的时滞、多源调查,我们测试了这个提议的调节调解模型,并找到了对我们假设的支持。我们的研究结果对团队建设和团队管理有影响,涉及人员选择谦逊,减少团队内谦逊的多样性,并明确重视工作组中表达的谦虚。(PsycInfo 数据库记录 (c) 2021 APA,保留所有权利)。来自 83 个专业工作团队的多源调查,我们测试了这个提议的有调节的中介模型,并找到了对我们假设的支持。我们的研究结果对团队建设和团队管理有影响,涉及人员选择谦逊,减少团队内谦逊的多样性,并明确重视工作组中表达的谦虚。(PsycInfo 数据库记录 (c) 2021 APA,保留所有权利)。来自 83 个专业工作团队的多源调查,我们测试了这个提议的有调节的中介模型,并找到了对我们假设的支持。我们的研究结果对团队建设和团队管理有影响,涉及人员选择谦逊,减少团队内谦逊的多样性,并明确重视工作组中表达的谦虚。(PsycInfo 数据库记录 (c) 2021 APA,保留所有权利)。
更新日期:2021-08-12
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