Information Systems Frontiers ( IF 5.9 ) Pub Date : 2021-08-04 , DOI: 10.1007/s10796-021-10162-4 Curtis L Gittens 1
Observing how humans and robots interact is an integral part of understanding how they can effectively coexist. This ability to undertake these observations was taken for granted before the COVID-19 pandemic restricted the possibilities of performing HRI study-based interactions. We explore the problem of how HRI research can occur in a setting where physical separation is the most reliable way of preventing disease transmission. We present the results of an exploratory experiment that suggests Remote-HRI (R-HRI) studies may be a viable alternative to traditional face-to-face HRI studies. An R-HRI study minimizes or eliminates in-person interaction between the experimenter and the participant and implements a new protocol for interacting with the robot to minimize physical contact. Our results showed that participants interacting with the robot remotely experienced a higher cognitive workload, which may be due to minor cultural and technical factors. Importantly, however, we also found that whether participants interacted with the robot in-person (but socially distanced) or remotely over a network, their experience, perception of, and attitude towards the robot were unaffected.
中文翻译:
远程 HRI:在 HRI 研究中保持 COVID-19 物理距离和人机交互要求的方法
观察人类和机器人如何交互是了解它们如何有效共存的一个组成部分。在 COVID-19 大流行限制了进行基于 HRI 研究的交互的可能性之前,这种进行这些观察的能力被认为是理所当然的。我们探讨了如何在物理隔离是预防疾病传播的最可靠方式的环境中进行 HRI 研究的问题。我们展示了一项探索性实验的结果,表明远程 HRI (R-HRI) 研究可能是传统面对面 HRI 研究的可行替代方案。R-HRI 研究最大限度地减少或消除了实验者和参与者之间的面对面互动,并实施了与机器人互动的新协议,以最大限度地减少身体接触。我们的研究结果表明,与机器人进行远程交互的参与者经历了更高的认知工作量,这可能是由于文化和技术方面的次要因素。然而,重要的是,我们还发现,无论参与者是亲自(但与社会保持距离)还是通过网络远程与机器人互动,他们对机器人的体验、感知和态度都不会受到影响。