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Office relocation: changes in privacy fit, satisfaction and fatigue
Journal of Corporate Real Estate Pub Date : 2021-09-24 , DOI: 10.1108/jcre-12-2020-0066
Clara Weber 1 , Birgitta Gatersleben 2
Affiliation  

Purpose

The purpose of this study was to examine the effect of an office move (and associated changes in settings, protocols and autonomy) on changes in privacy fit, privacy-related coping appraisal as well as changes in satisfaction and fatigue. The study builds on Altman’s (1975) privacy regulation model and the cognitive appraisal theory as a transactional model of stress.

Design/methodology/approach

Data was collected over two points of measurement from 61 office workers who moved from a standard open-plan office to an office that is activity based. The first questionnaire was distributed six weeks prior to the office move and the follow-up questionnaire approximately eight months after. With its longitudinal design, this study extends past research by demonstrating the changing nature of privacy fit and revealing predictors of change in privacy fit and coping appraisal.

Findings

Cross-lagged autoregression analysis of change confirmed suggested predictors such as increase in variety of settings and in adherence of others to protocols that positively influenced post-move privacy fit. Further, change in coping appraisal post move was predicted by an increase in perceived environmental and behavioural flexibility. Changes in privacy fit and appraisal were associated with increases in job and workplace satisfaction and decreases in emotional and mental work fatigue post move.

Originality/value

Results could inform physical workplace design as well as cultural interventions in organisations. To the best of authors’ knowledge, this is the first study investigating the psychological process of privacy experience by using a transactional model of stress.



中文翻译:

办公室搬迁:隐私契合度、满意度和疲劳度的变化

目的

本研究的目的是检查办公室搬迁(以及相关的设置、协议和自主权的变化)对隐私契合度变化、与隐私相关的应对评估以及满意度和疲劳度变化的影响。该研究建立在 Altman (1975) 的隐私监管模型和作为压力交易模型的认知评估理论之上。

设计/方法/方法

数据是从 61 名从标准开放式办公室搬到基于活动的办公室的办公室工作人员的两个测量点收集的。第一份问卷在办公室搬迁前六周分发,后续问卷大约在八个月后分发。凭借其纵向设计,本研究通过展示隐私契合度不断变化的性质并揭示隐私契合度和应对评估变化的预测因素来扩展过去的研究。

发现

对变化的交叉滞后自回归分析证实了建议的预测因素,例如各种设置的增加以及其他人对协议的遵守情况,这些协议对移动后的隐私拟合产生了积极影响。此外,通过感知环境和行为灵活性的增加来预测搬迁后应对评估的变化。隐私契合度和评估的变化与工作和工作场所满意度的提高以及搬家后情绪和心理工作疲劳的降低有关。

原创性/价值

结果可以为物理工作场所设计以及组织中的文化干预提供信息。据作者所知,这是第一项使用压力交易模型调查隐私体验心理过程的研究。

更新日期:2021-09-24
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