Services have improved due to public involvement in the planning, development, and implementation of health services. A wide range of public involvement methods, based on highly diversified methodological approaches and conceptualisations, have been developed. However, the extensive growth of new and different involvement methods lacks consistency and promotes uncertainty about which methods to apply when, how, and why. Aiming to identify, chart and summarise public involvement methods in the planning, development and implementation of community health services, we conducted a systematic search in April 2021. Seven databases were searched: CINAHL, Cochrane, Embase, PsycINFO, PubMed, ProQuest and Scopus. The systematic facet search corresponded with the PCC framework: Patient (P), Concept (C) and Context (C). A descriptive synthesis and a thematic analysis of included studies were conducted. Thirty-nine studies met the inclusion criteria. Two main categories of public involvement methods were identified: multiple methods approaches and single method approaches involving a variety of involvement activities. The characteristics of the two categories of methods were coded in accordance with methodological approach, activity and facilitation technique. The majority of the studies` methodological approach was either participatory or community-based. A variety of techniques to facilitate group discussions, sharing of ideas, and group processes were used. The results provide an overview of the characteristics of different public involvement methods, which may inform agencies and practitioners in choosing appropriate methods to qualify the public involvement in planning, developing, and implementing community health services. Further research is needed on how to manage public involvement in the implementation of community health services. In addition, rigorous evaluation studies of the impact of public involvement methods are needed.

中文翻译：

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公众参与社区卫生服务的规划、开发和实施：公众参与方法的范围审查

由于公众参与了卫生服务的规划、开发和实施，服务得到了改善。基于高度多样化的方法学方法和概念化，已经开发了广泛的公众参与方法。然而，新的和不同的参与方法的广泛增长缺乏一致性，并增加了关于何时、如何以及为什么应用哪些方法的不确定性。为了识别、绘制和总结社区卫生服务规划、开发和实施中的公众参与方法，我们于 2021 年 4 月进行了系统搜索。搜索了七个数据库：CINAHL、Cochrane、Embase、PsycINFO、PubMed、ProQuest 和 Scopus。系统的方面搜索与 PCC 框架相对应：Patient (P) , Concept (C)和上下文 (C). 对纳入的研究进行了描述性综合和主题分析。39 项研究符合纳入标准。确定了两类主要的公众参与方法：涉及多种参与活动的多方法方法和单一方法方法。两类方法的特征按照方法学方法、活动和促进技术进行编码。大多数研究的方法论方法都是参与式或以社区为基础的。使用了多种技术来促进小组讨论、分享想法和小组过程。结果概述了不同公众参与方法的特征，这可以告知机构和从业人员选择适当的方法来确定公众参与规划、开发和实施社区卫生服务的资格。需要进一步研究如何管理公众参与社区卫生服务的实施。此外，还需要对公众参与方法的影响进行严格的评估研究。