The COVID-19 pandemic has taken a severe hit on the health of workers in the tourism industry. It is crucial to understand how to help the workforce in this service industry become resilient and adaptive through this crisis. The primary objective of this research is to examine how family support nurtures tourism workers' posttraumatic growth (PTG), an adaptation form in the resilience process. The valid data were collected from 384 tourism workers who were on unpaid leave or layoff during the COVID-19 crisis. The results demonstrated the positive relationship between family support and tourism workers' PTG, for which positive stress mindset was identified as a mediation mechanism. Deliberate and intrusive ruminative thinking styles moderated the effect of family support on positive stress mindset. Theoretical and practical implications of the mechanisms through which family support promotes tourism workers’ PTG are discussed.

COVID-19 大流行对旅游业工人的健康造成了严重打击。了解如何帮助该服务行业的劳动力在这场危机中变得有弹性和适应性至关重要。本研究的主要目的是检验家庭支持如何培养旅游工作者的创伤后成长 (PTG)，这是恢复过程中的一种适应形式。有效数据是从 384 名在 COVID-19 危机期间无薪休假或裁员的旅游从业人员那里收集的。结果表明，家庭支持与旅游工作者的 PTG 之间存在正相关关系，为此，积极的压力心态被确定为一种中介机制。刻意和侵入性的沉思思维方式缓和了家庭支持对积极压力心态的影响。