Purpose

The purpose of paper is to develop a performance evaluation framework for manufacturing industry to evaluate overall manufacturing performance.

Design/methodology/approach

The best-worst method (BWM) is used to aid in developing a performance evaluation framework for manufacturing industry to evaluate their overall performance.

Findings

The proposed BWM-based manufacturing performance evaluation framework is implemented in an Indian steel manufacturing company to evaluate their overall manufacturing performance. Operational performance of the organization is very consistent and range between 60% and 70% throughout the year. Management performance can be seen high in the 1st and 2nd quarter of the financial year ranging from 70% to 80%, whereas a slight decrease in the management performance is observed in the 3rd and 4th quarter ranging from 60% to 70%. The social stakeholder performance has a peak in first quarter ranging from 80% to 100% as at start of financial year.

Originality/value

This paper utilized BWM, a MCDM method in developing a performance evaluation index that integrates several categories of manufacturing and evaluates overall manufacturing performance. This is a novel contribution to BWM decision-making application.

中文翻译：

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基于最佳最差方法的制造业绩效评估框架

目的

论文的目的是为制造业开发一个绩效评估框架，以评估整体制造绩效。

设计/方法/方法

最佳最差方法 (BWM) 用于帮助制定制造业的绩效评估框架，以评估其整体绩效。

发现

提议的基于 BWM 的制造绩效评估框架在一家印度钢铁制造公司实施，以评估其整体制造绩效。组织的运营绩效非常一致，全年在 60% 到 70% 之间。财政年度第一和第二季度的管理绩效可以看到高，从 70% 到 80%，而管理绩效在第三和第四季度略有下降，从 60% 到 70%。截至财政年度开始，社会利益相关者的表现在第一季度达到峰值，范围为 80% 至 100%。

原创性/价值

本文利用 BWM（一种 MCDM 方法）开发了一个性能评估指标，该指标集成了多个制造类别并评估整体制造性能。这是对 BWM 决策应用的新贡献。