In 2019, media reports raised awareness about privacy and security violations in Conversational User Interfaces (CUI) like Alexa, Siri and Google. Users report that they perceive CUI as creepy and that they are concerned about their privacy. The European General Data Protection Regulation (GDPR) and several other laws across the globe, give users the right to control processing of their data, for example by requesting deletion of their data and it gives them the right to obtain information about their data. Furthermore, GDPR and other laws advise for seamless communication of user rights, which, currently, is poorly implemented in CUI. We used a bespoke data collection interface to generate speaking chatbots and made them available as tasks on the crowd sourcing platform Mechanical Turk. With those chatbots we simulated how privacy can be communicated in a dialogue between user and machine. We find that conversational privacy can affect user perceptions of privacy and security positively. Moreover, user choices suggest that users are interested in obtaining information on their privacy and security in dialogue form. We discuss implications and limitations of this research.

2019 年，媒体报道提高了人们对对话式用户界面 (CUI)（如 Alexa、Siri 和 Google）的隐私和安全侵犯的认识。用户报告说他们认为 CUI 令人毛骨悚然，并且他们担心自己的隐私。欧洲通用数据保护条例 (GDPR) 和全球其他几项法律赋予用户控制其数据处理的权利，例如通过请求删除其数据，并赋予他们获取有关其数据的信息的权利。此外，GDPR 和其他法律建议用户权利的无缝沟通，目前在 CUI 中实施得很差。我们使用定制的数据收集界面来生成会说话的聊天机器人，并将它们作为任务提供给众包平台 Mechanical Turk。通过这些聊天机器人，我们模拟了如何在用户和机器之间的对话中传达隐私。我们发现对话隐私可以积极影响用户对隐私和安全的看法。此外，用户选择表明用户有兴趣以对话形式获取有关其隐私和安全的信息。我们讨论了这项研究的意义和局限性。