This article explores the experiences of social workers at a non-governmental organisation (NGO) involved in disaster responses to COVID-19 in a rural and resource-challenged region of Cambodia. The views of Khmer and international social workers in the NGO were gathered through an internal auditing process utilising survey and structured conversation methods. Key themes related to the importance of prioritising the safety of staff and clients, effective communication methods, responsiveness of case management systems, public health responses and adapting to emerging needs. To ensure responsiveness to future disaster events consideration should be given in strengthening partnerships, ensuring case management systems are effective for current use but able to be adapted in new circumstances, and that preparation incorporates a focus on diversified funding streams and open communication channels between staff and management. These elements will enable social workers to continue their practice, reassured and with the flexibility required in the post-disaster context.

中文翻译：

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COVID-19 时代的社会工作：来自全球南方的案例研究

本文探讨了一个非政府组织 (NGO) 的社会工作者在柬埔寨农村和资源匮乏地区参与 COVID-19 灾害应对的经验。非政府组织中高棉和国际社会工作者的观点是通过内部审计过程收集的，该过程利用调查和结构化对话方法。关键主题与优先考虑员工和客户安全的重要性、有效的沟通方法、病例管理系统的响应能力、公共卫生响应和适应新出现的需求有关。为确保对未来灾害事件的响应，应考虑加强伙伴关系，确保案例管理系统对当前使用有效，但能够适应新情况，准备工作包括关注多元化的资金流以及员工和管理层之间的开放沟通渠道。这些要素将使社会工作者能够继续他们的实践，放心，并在灾后环境中具有所需的灵活性。