The primary goal of human factors is to create systems that can be easily used by their intended audience, while minimizing the number of mistakes that a user might make. However, sometimes human factors principles are applied in ways that makes a user’s task harder. Sometimes this is intentional, and the designer uses human factors as justification for creating an exclusionary design. In other cases, it is unintentional, and the application of human factors was done in a haphazard or incomplete way, with the resulting design at cross-purposes with the original intent. In either case, that’s bad human factors.

中文翻译：

---

当人为因素失败时：有意和无意的糟糕设计

人为因素的主要目标是创建可供目标受众轻松使用的系统，同时最大限度地减少用户可能犯的错误数量。然而，有时人为因素原则的应用方式会使用户的任务变得更加困难。有时这是故意的，设计师使用人为因素作为创建排他性设计的理由。在其他情况下，它是无意的，人为因素的应用是以随意或不完整的方式进行的，最终的设计与初衷背道而驰。在任何一种情况下，这都是不好的人为因素。