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Visual Impairment in the Virtual Workplace: Exploration, Experience, and Interpretation
Journal of Visual Impairment & Blindness ( IF 1.128 ) Pub Date : 2021-07-17 , DOI: 10.1177/0145482x211028396
Amin Makkawy 1 , Shawn Long 2
Affiliation  

Introduction: This study utilizes interpretive phenomenology to understand the experiences of people with visual impairments in the virtual workplace. As virtual work is becoming increasingly common, this investigation is timely for employment research that is especially relevant to people who are visually impaired. Methods: Using an interpretive phenomenological approach, individuals who have experienced working in the virtual workplace filled out an in-depth online questionnaire. The resulting qualitative data were analyzed and interpreted via Applied Thematic Data Analysis (ATDA). ATDA was used to transform the raw qualitative data into themes regarding the essence of the experience of being a visually impaired employee in the virtual workplace. Results: Based on the phenomenological data, three primary themes emerged: defined by blindness, technology as the catalyst of inequality, and ingenuity as efficacy.Discussion: Using co-cultural theory, in-depth interpretations of the data were conducted. Key to these interpretations were the technological and communicative structures that mute the voice of the virtual worker with visual impairment and the experiential factors, with special attention to inaccessible technology, that shape the unique standpoint of the virtual worker who has visual impairment. Implications for practitioners: Both theoretical and applied implications are presented. This study takes note of the social factors that surround the navigation of the workplace with a focus on how communicating about access, advocating for accessibility, and requesting assistive technology are embedded in a larger conversation of culture and societal norms of employment. Accessibility is discussed as both a technical and social challenge. This consideration of accessibility is crucial in current and future workplaces where even the simplest task is to be completed via a technological tool.



中文翻译:

虚拟工作场所的视觉障碍:探索、体验和解释

简介:本研究利用解释性现象学来了解视觉障碍人士在虚拟工作场所的体验。随着虚拟工作变得越来越普遍,这项调查对于与视障人士尤其相关的就业研究来说是及时的。方法:使用解释性现象学方法,在虚拟工作场所工作过的个人填写了一份深入的在线问卷。通过应用专题数据分析 (ATDA) 对所得定性数据进行分析和解释。ATDA 用于将原始定性数据转换为关于虚拟工作场所中视障员工体验本质的主题。结果:根据现象学数据,出现了三个主要主题:由盲目定义,技术是不平等的催化剂,而独创性是功效。讨论:使用共文化理论,对数据进行了深入的解释。这些解释的关键是使视障虚拟工作者的声音静音的技术和交流结构,以及塑造视障虚拟工作者独特立场的体验因素,特别是对难以接近的技术的关注。对从业者的影响:介绍了理论和应用的含义。本研究注意到围绕工作场所导航的社会因素,重点关注如何就访问进行交流、倡导可访问性和请求辅助技术是如何嵌入更广泛的文化和社会就业规范对话中的。可访问性被视为技术和社会挑战。在当前和未来的工作场所中,即使是最简单的任务也需要通过技术工具完成,这种对可访问性的考虑至关重要。

更新日期:2021-07-18
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