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The effect of knowledge management on competitive advantage and business performance: A study of silver craft SMEs
Entrepreneurial Business and Economics Review Pub Date : 2020-01-01 , DOI: 10.15678/eber.2020.080406
Putu Yudy Wijaya , Ni Nyoman Reni Suasih

Objective: The objective of this article is to analyse the effect of knowledge management on the performance of silver craft SMEs through competitive advantage as a mediator. This study also explores the dimensions and indicators of each latent variable: knowledge management, competitive advantage, and business performance. Research Design & Methods: This research uses quantitative methods with SEM-PLS analysis techniques. The population in this study is silver craft SMEs in Indonesia, with 146 silver craft SMEs as a sample. Data was collected by questionnaires and FGD. Findings: This study found that knowledge management has no direct significant effect on business performance but – through competitive advantage – the effect of knowledge management on business performance of silver craft SMEs is positive and significant. Implications & Recommendations: The outcomes show that knowledge management ought to be connected to form items with competitive points of interest so that it can help to execute silver craft SMEs trade. The expected knowledge management is to incorporate knowledge acquisition, knowledge sharing, and knowledge application. Contribution & Value Added: This research surveys commerce execution not from a budgetary perspective but from a non-financial perspective. Research on knowledge management within the SMEs division is still uncommon. Article type: research article

中文翻译:

知识管理对竞争优势和企业绩效的影响:银工艺品中小企业研究

目的:本文的目的是通过作为中介的竞争优势来分析知识管理对银工艺品中小企业绩效的影响。本研究还探讨了每个潜在变量的维度和指标:知识管理、竞争优势和业务绩效。研究设计和方法:本研究使用定量方法和 SEM-PLS 分析技术。本研究的总体为印度尼西亚的银工艺品中小企业,以 146 家银工艺品中小企业为样本。通过问卷和 FGD 收集数据。结果:本研究发现,知识管理对企业绩效没有直接的显着影响,但通过竞争优势,知识管理对银工艺品中小企业的企业绩效的影响是积极而显着的。影响 & 建议:结果表明,知识管理应该连接起来形成具有竞争力的兴趣点的项目,以便它可以帮助执行银工艺品中小企业贸易。预期的知识管理是将知识获取、知识共享和知识应用相结合。贡献和增值:这项研究不是从预算角度而是从非财务角度调查商业执行情况。中小企业部门内部对知识管理的研究仍然很少见。文章类型:研究文章 和知识应用。贡献和增值:这项研究不是从预算角度而是从非财务角度调查商业执行情况。中小企业部门内部对知识管理的研究仍然很少见。文章类型:研究文章 和知识应用。贡献和增值:这项研究不是从预算角度而是从非财务角度调查商业执行情况。中小企业部门内部对知识管理的研究仍然很少见。文章类型:研究文章
更新日期:2020-01-01
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