Transportation ( IF 4.3 ) Pub Date : 2021-07-15 , DOI: 10.1007/s11116-021-10209-0 Jonas De Vos 1 , E. Owen D. Waygood 2 , Laurence Letarte 3 , Mengqiu Cao 4, 5
Previous studies have indicated that factors such as the built environment, attitudes and past behaviour can influence travel behaviour. However, the possible effect of travel satisfaction on travel mode choice remains underexplored, despite many studies focusing on travel satisfaction over the past years. It is likely that individuals experiencing satisfying trips with a certain travel mode will use this mode (more) frequently for future trips. In this study—using data from 984 students from Laval University, Canada—we analyse how satisfaction with public transport and the frequency of public transport use affect the intention to use public transport in later life stages. Our results indicate that public transport frequency, public transport satisfaction and the interaction between these two factors (i.e., the frequency of (dis)satisfying public transport trips) significantly affect people’s intentions to use public transport in later life, although variations in effect sizes exist between different life stages. Making public transport more pleasant and increasing ridership of children and young adults (e.g., by giving them free public transport passes) may consequently result in a higher public transport frequency in later life stages. We argue that travel satisfaction can play an important role in the formation of habitual mode use, and that satisfying trips (if undertaken frequently) are likely to be repeated in the future.
中文翻译:
乘坐公共交通工具的频繁出行是否会影响其日后的预期用途?
先前的研究表明,建筑环境、态度和过去的行为等因素会影响旅行行为。然而,尽管过去几年有许多研究关注旅行满意度,但旅行满意度对旅行方式选择的可能影响仍未得到充分探索。使用某种旅行模式体验令人满意的旅行的个人很可能(更多)在未来的旅行中更频繁地使用这种模式。在这项研究中——使用来自加拿大拉瓦尔大学的 984 名学生的数据——我们分析了对公共交通的满意度和公共交通使用频率如何影响晚年使用公共交通的意图。我们的结果表明,公共交通频率、公共交通满意度以及这两个因素之间的相互作用(即,(不)满足公共交通出行的频率)显着影响人们晚年使用公共交通的意愿,尽管不同生命阶段的影响大小存在差异。使公共交通更加愉快并增加儿童和年轻人的乘车量(例如,通过向他们提供免费的公共交通通行证)可能会导致在以后的生活阶段使用更高的公共交通频率。我们认为旅行满意度可以在习惯模式使用的形成中发挥重要作用,并且令人满意的旅行(如果经常进行)在未来很可能会重复。使公共交通更加愉快并增加儿童和年轻人的乘车量(例如,通过向他们提供免费的公共交通通行证)可能会导致在以后的生活阶段使用更高的公共交通频率。我们认为旅行满意度可以在习惯模式使用的形成中发挥重要作用,并且令人满意的旅行(如果经常进行)在未来很可能会重复。使公共交通更加愉快并增加儿童和年轻人的乘车量(例如,通过向他们提供免费的公共交通通行证)可能会导致在以后的生活阶段使用更高的公共交通频率。我们认为旅行满意度可以在习惯模式使用的形成中发挥重要作用,并且令人满意的旅行(如果经常进行)在未来很可能会重复。