This article recounts how municipalities from border regions in mainland Portugal interacted with the population in the face of the new social order brought about by COVID-19. Our aim is to interpret new educational spaces, beyond schools, emerging from community-level strategies to build trust during the pandemic lockdown and state of emergency. The material consists of 1503 posts from 38 Facebook pages of municipalities that were analysed and organised into dimensions: health and COVID-19; offline to online adaptation strategies; cross-border impact information; economic encouragement; care and social support; community engagement and participation. The article focuses on this last dimension given its pre-eminence.

Key findings manifested five educational narratives associated with community engagement and participation: past and memory; place; voicing and wisdom; recognition and solidarity; and participation and learning. We consider those narratives as community resilience builders, accounting for municipalities’ educational strategies that enhanced locally anchored responses. If those actions represent an opportunity for local-governing new protagonism, they also generate a footprint for encouraging transformative resilience grounded in situated literacies and new educational audiences. Municipalities were more than timely information providers – they invested in connecting with the population, an investment possibly explained by the awareness that a health crisis could easily morph into a social crisis.

本文讲述了面对 COVID-19 带来的新社会秩序时，葡萄牙大陆边境地区的市政当局如何与民众互动。我们的目标是解释学校之外的新教育空间，这些空间来自社区层面的战略，以在大流行封锁和紧急状态期间建立信任。该材料由来自 38 个市政当局 Facebook 页面的 1503 个帖子组成，这些帖子被分析并组织成以下维度：健康和 COVID-19；离线到在线的适应策略；跨境影响信息；经济鼓励；关怀和社会支持；社区参与和参与。鉴于其卓越性，本文重点关注最后一个维度。

主要发现体现了与社区参与和参与相关的五种教育叙述：过去和记忆；地方; 声音和智慧；承认和团结；以及参与和学习。我们将这些叙述视为社区复原力建设者，说明市政当局的教育战略增强了当地的响应。如果这些行动代表了地方治理新主角的机会，它们也会产生一个足迹，以鼓励基于情境识字和新教育受众的变革性复原力。市政当局不仅仅是及时的信息提供者——他们投资于与民众建立联系，这一投资可能是因为意识到健康危机很容易演变成社会危机。