Cartography and Geographic Information Science ( IF 2.354 ) Pub Date : 2021-07-06 , DOI: 10.1080/15230406.2021.1933595 Mona Bartling 1 , Anthony C Robinson 2 , Bernd Resch 1, 3 , Anton Eitzinger 4 , Karl Atzmanstorfer 1
ABSTRACT
Mobile map applications are typically used by a broad range of users. Users can be diverse in their context attributes (e.g. map use experience, activities during map use), and several previous user experience (UX) studies have focused on understanding how some contextual factors influence the UX for designing maps that satisfy users’ needs. A need for research remains to evaluate the relationship between user context, UX, and variants of mobile map element design. In this article, we present our research investigating the interplay of these factors through an empirical user study with citizens in Austria. We created an online survey and generated 84 map variations, combining seven map-related tasks, three base map styles, two map detail densities, and two time-pressure variants. We tested these map variations with 107 survey participants and related their UX to user context. Map-related tasks emerged as a dominant factor modifying the map design UX. Further results showed that interactivity loaded map-related tasks were aided when paired with low detail-dense base maps, contrasting overlay features. We recommend future research to analyze an extended set of context attributes with additional participant data, to evaluate dynamic variations in context, and to find ways to dynamically monitor mobile map design UX.
中文翻译:
用户上下文在移动地图应用程序设计中的作用
摘要
移动地图应用程序通常被广泛的用户使用。用户的上下文属性(例如地图使用体验、地图使用期间的活动)可能多种多样,之前的一些用户体验 (UX) 研究侧重于了解某些上下文因素如何影响 UX,以设计满足用户需求的地图。仍然需要研究来评估用户上下文、UX 和移动地图元素设计变体之间的关系。在本文中,我们通过对奥地利公民的实证用户研究来展示我们的研究,调查这些因素的相互作用。我们创建了一个在线调查并生成了 84 个地图变体,结合了七个与地图相关的任务、三个基本地图样式、两个地图细节密度和两个时间压力变体。我们与 107 名调查参与者一起测试了这些地图变体,并将他们的 UX 与用户上下文相关联。与地图相关的任务成为修改地图设计用户体验的主要因素。进一步的结果表明,当与低细节密度的底图配对时,交互加载的地图相关任务会得到帮助,对比叠加特征。我们建议未来的研究使用额外的参与者数据分析一组扩展的上下文属性,评估上下文中的动态变化,并找到动态监控移动地图设计用户体验的方法。