Purpose

This study proposes a dynamic performance evaluation model to support the material availability of the public institution under performance- based logistics (PBL) and to select the most appropriate service provider.

Design/methodology/approach

The model consists of four stages. In the first stage, a criteria set to evaluate alternatives is created. In the second stage, the DEA-MTFP index method is applied for performance evaluation of the alternatives by using crisp data. In the third stage, IFS theory is utilized for aggregating decision-maker judgments on alternatives, and in the last stage, the results of both methods are turned into single value, and it is selected as the most suitable alternative.

Findings

It is verified that the proposed approach can be implemented to the real-life dynamic multi-criteria decision-making (MCDM) problem that have crisp and fuzzy data under the PBL strategy.

Practical implications

This paper offers an integrated approach for performance analysis of service providers in a dynamic MCDM problem in which crisp and fuzzy data are used together. To illustrate applicability and validity of the proposed model, it is applied to a real-life problem.

Originality/value

This paper utilizes the DEA-MTFP index method and IFS theory in an integrated way.

中文翻译：

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基于绩效的物流动态绩效评价模型建议

目的

本研究提出了一个动态绩效评估模型，以支持基于绩效的物流 (PBL) 下公共机构的材料可用性并选择最合适的服务提供商。

设计/方法/方法

该模型由四个阶段组成。在第一阶段，创建用于评估备选方案的标准集。在第二阶段，DEA-MTFP 指数方法通过使用清晰的数据对替代方案进行性能评估。第三阶段利用IFS理论聚合决策者对备选方案的判断，最后将两种方法的结果转化为单值，选出最合适的备选方案。

发现

验证了所提出的方法可以实施到现实生活中的动态多标准决策（MCDM）问题，该问题在 PBL 策略下具有清晰和模糊的数据。

实际影响

本文提供了一种在动态 MCDM 问题中对服务提供商进行性能分析的综合方法，在该问题中，清晰和模糊数据一起使用。为了说明所提出模型的适用性和有效性，将其应用于现实生活中的问题。

原创性/价值

本文综合运用了DEA-MTFP指标方法和IFS理论。