Purpose

This study aims to explore the perceptions of zakah institutions and the intention of society towards the application of blockchain technology in zakah management.

Design/methodology/approach

The nature of this study is qualitative, attempting to indulge into the contribution of Fintech in Islamic social finance. This study uses a mixed-method to gauge the perception of stakeholders. For the quantitative approach, a survey was carried out focussing on zakah receiver and zakah payer. The data then was analysed based on the technology acceptance model. While interview survey with multiple stakeholders (zakah institutions, JAWHAR and university) was conducted to gauge the perception of zakah institutions in using blockchain technology.

Findings

The findings of this study provide a positive view for zakah institutions to embrace the usage of blockchain in its management, however, there are several concern that needs to be addressed.

Practical implications

This study provides new insights to the body of knowledge especially in the zakah management system and Fintech. Besides, from a managerial aspect, this study contributes to the new practices that could be implemented in zakah institutions.

Social implications

Many people lose jobs and income due to the economic turmoil and COVID-19 pandemic, which makes zakah an important Islamic social finance tool to assist in socio-economic development. It is high time for zakah institutions to implement blockchain especially during this pandemic crisis that requires a more contactless approach to ensure health and safety.

Originality/value

This study is important to encourage Islamic social finance institutions to embrace blockchain technology in providing an efficient service to the development of social and economic.

中文翻译：

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区块链技术在加强伊斯兰社会金融中的作用：马来西亚的 Zakah 管理案例

目的

本研究旨在探讨天课机构的看法以及社会对区块链技术在天课管理中的应用的意图。

设计/方法/方法

这项研究的性质是定性的，试图沉迷于金融科技对伊斯兰社会金融的贡献。本研究使用混合方法来衡量利益相关者的看法。对于定量方法，进行了一项针对天课接受者和天课支付者的调查。然后根据技术验收模型分析数据。同时对多个利益相关者（天课机构、JAWHAR 和大学）进行了访谈调查，以衡量天课机构对使用区块链技术的看法。

发现

这项研究的结果为天课机构在其管理中采用区块链提供了积极的看法，但是，有几个问题需要解决。

实际影响

这项研究为知识体系提供了新的见解，尤其是在天课管理系统和金融科技方面。此外，从管理方面来看，这项研究有助于在天课制度中实施的新做法。

社会影响

由于经济动荡和 COVID-19 大流行，许多人失去工作和收入，这使得天课成为重要的伊斯兰社会金融工具，以协助社会经济发展。天课机构现在是实施区块链的时候了，尤其是在这场大流行危机期间，需要采取更加非接触式的方法来确保健康和安全。

原创性/价值

这项研究对于鼓励伊斯兰社会金融机构采用区块链技术为社会和经济发展提供有效服务非常重要。