ABSTRACT

Boredom is a common workplace problem. Previous research has suggested that repetitive and monotonous work tasks may lead to boredom. However, these tasks have been reduced due to increased workplace automation. Thus, the current cause of boredom may be due to low mental workload. This research developed a general boredom model and compared the effects of feedback type (performance and ranking) and intervention method (game and quiz) on boredom and task performance. Results revealed that the secondary task interventions can reduce boredom and feedback could shorten the response time. Gender also had a significant influence on response time. Notably, results revealed a 4% probability of task failure during the experiment, indicating other interventions are also required. This research indicates that interventions to reduce boredom caused by low mental workload should be designed differently from tasks that have been designed to combat the boredom caused by repetitive and monotonous work.

摘要

无聊是一个常见的工作场所问题。先前的研究表明，重复和单调的工作任务可能会导致无聊。但是，由于工作场所自动化程度的提高，这些任务已经减少。因此，目前无聊的原因可能是由于脑力劳动量低。本研究开发了一个通用的无聊模型，并比较了反馈类型（表现和排名）和干预方法（游戏和测验）对无聊和任务表现的影响。结果表明，次要任务干预可以减少无聊，反馈可以缩短响应时间。性别对响应时间也有显着影响。值得注意的是，结果显示实验期间任务失败的概率为 4%，表明还需要其他干预措施。