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Caregivers' Role in Cybersecurity for Aging Information Technology Users with Intellectual Disabilities
Cyberpsychology, Behavior, and Social Networking ( IF 6.135 ) Pub Date : 2021-09-15 , DOI: 10.1089/cyber.2020.0572
Jessica N Rocheleau 1 , Hajer Chalghoumi 2 , Jeffrey Jutai 3 , Susan Farrell 4 , Yves Lachapelle 5 , Virginie Cobigo 2, 6, 7
Affiliation  

Information technology (IT) users with intellectual disabilities (ID) are likely to experience online privacy violations without adequate support from their caregivers. Given that aging users face additional challenges when using IT than their younger counterparts, the goal of this exploratory study is to investigate caregivers' strategies and barriers for helping to protect the privacy of aging IT users with ID. Six caregivers (four paid caregivers, two family members) of aging users with ID completed a series of six focus groups about their experiences assisting the people they support with using IT, including their strategies and barriers for helping to protect these users' privacy. Participants were also asked about their own attitudes and experiences related to online privacy and information security. Based on our inductive thematic analysis of the qualitative data, participants used three main strategies to help protect the privacy of aging users with ID: (1) restricting access to personal information, (2) limiting disclosure of personal details, and (3) providing just-in-time instruction and feedback. We also identified four key barriers to privacy protection: (1) limited awareness and knowledge about information security, (2) balancing privacy and autonomy, (3) maintaining professional boundaries, and (4) residential care services' policies. Inclusive and transdisciplinary research is needed to address the elevated privacy and security risks for aging IT users with ID, and provide caregivers with training on how to support this population to use IT safely. Technology developers should create solutions to decrease aging users with ID's dependence on caregivers for privacy protection.

中文翻译:

护理人员在智障老年信息技术用户网络安全中的作用

智障 (ID) 的信息技术 (IT) 用户可能会在没有照顾者足够支持的情况下遭遇在线隐私侵犯。鉴于老年用户在使用 IT 时比年轻用户面临更多挑战,这项探索性研究的目标是调查看护人的策略和障碍,以帮助保护具有 ID 的老年 IT 用户的隐私。六名老年 ID 用户的护理人员(四名付费护理人员,两名家庭成员)完成了一系列六个焦点小组,内容涉及他们在帮助他们支持的人使用 IT 方面的经验,包括他们帮助保护这些用户隐私的策略和障碍。参与者还被问及他们自己对在线隐私和信息安全的态度和经历。根据我们对定性数据的归纳主题分析,参与者使用了三种主要策略来帮助保护具有 ID 的老年用户的隐私:(1)限制对个人信息的访问,(2)限制个人详细信息的披露,以及(3)提供及时的指导和反馈。我们还确定了隐私保护的四个主要障碍:(1) 对信息安全的认识和知识有限,(2) 平衡隐私和自主权,(3) 保持专业界限,以及 (4) 住宿护理服务政策。需要包容性和跨学科的研究来解决具有 ID 的老年 IT 用户更高的隐私和安全风险,并为护理人员提供有关如何支持这些人群安全使用 IT 的培训。技术开发人员应创建解决方案以减少具有 ID 的老龄用户'
更新日期:2021-09-19
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