ABSTRACT

Normative rhetorical theory (NRT, also called normative theory of social support; Goldsmith, [(2004). Communicating social support. Cambridge University Press. https://doi.org/10.1017/cbo9780511606984]) has aided scholars in exploring when and why some interpersonal conversations are evaluated as more successful than others. Despite proliferation in its use, there has not yet been a review of this body of work until now. This manuscript reports on a qualitative evidence synthesis of 29 empirical articles that utilized NRT as a primary framework. Findings describe the nature of this scholarship including the features of NRT studies, commonalities in how theoretical components have been applied, and patterns across categories of dilemmas and strategies. Results help to hone NRT as a heuristic framework and provide a foundation for theorizing.

摘要

规范修辞理论（NRT，也称为社会支持的规范理论；戈德史密斯，[（2004）。交流社会支持. 剑桥大学出版社。https://doi.org/10.1017/cbo9780511606984]) 帮助学者探索了一些人际对话何时以及为何被评估为比其他人更成功。尽管它的使用激增，但直到现在还没有对这项工作进行审查。这份手稿报告了 29 篇使用 NRT 作为主要框架的实证文章的定性证据综合。调查结果描述了该奖学金的性质，包括 NRT 研究的特征、理论成分应用方式的共性以及不同类别的困境和策略的模式。结果有助于将 NRT 磨练为启发式框架并为理论化提供基础。