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Ongoing customization in project-based organizations
Industrial and Corporate Change ( IF 2.878 ) Pub Date : 2020-09-16 , DOI: 10.1093/icc/dtaa041
Seungho Choi 1 , Kent D. Miller 2
Affiliation  

This study examines the processes and structures that enable organizations to generate repeatedly and efficiently customized solutions for clients. Case studies of project-based firms reveal that these organizations develop and employ routines to generate customized solutions. Analysis of these cases reveals two different approaches toward project management across organizations. The structural approach relies on managerial and formal processes guided by project leaders. The relational approach is based on social and informal mechanisms arising from project participants’ collaborative work experience. The stability and flexibility of routines enable organizations to carry out repeated patterns of action producing customized solutions. Deliberate learning builds a capability for managing the tension between stability and change in routines by transferring project-level experiences to organization-level routines for subsequent use across projects.

中文翻译:

基于项目的组织中的持续定制

本研究考察了使组织能够为客户重复生成高效定制解决方案的流程和结构。基于项目的公司的案例研究表明,这些组织开发和采用例程来生成定制的解决方案。对这些案例的分析揭示了跨组织的项目管理的两种不同方法。结构方法依赖于由项目负责人指导的管理和正式流程。关系方法基于项目参与者协作工作经验所产生的社会和非正式机制。例程的稳定性和灵活性使组织能够执行重复的行动模式,产生定制的解决方案。
更新日期:2020-09-16
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