Types of educational information needed by learners, their level of access and librarians’ supportive roles in learning are pertinent to the attainment of quality education. This study seeks to identify the types of educational information needed by high school learners and the barriers of access. The study is underpinned by the jurisprudential theory of freedom of speech augmented by the theory of access to establish the reality of access. The study adopted a mixed methods approach to obtain data from 331 grade 12 learners, 29 teachers and 3 librarians. The findings reveal that information on requirements for admission into university, subjects taught at school, and career guidance were the most needed by learners. Access challenges include inadequate information resources and the absence of and/or non-functional school libraries. Recommendations include the adequate provision of educational information, information literacy education, employment of qualified librarians by education authorities as well as provision of functional school libraries and information technology tools. The study has shown a need to further examine, in a more rigorous way, the coping strategies of teachers and learners in information-poor communities.Keywords: educational information; high school learners; information access; information literacy education; information needs; information resources; information technology tools; school libraries

中文翻译：

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博福特堡教育区的信息需求和获取教育信息的限制

学习者需要的教育信息类型、他们的获取水平和图书馆员在学习中的支持作用与获得优质教育有关。本研究旨在确定高中学习者所需的教育信息类型和获取障碍。该研究以言论自由的法理学理论为基础，并辅以获取理论，以确立获取的现实。该研究采用混合方法从 331 名 12 年级学习者、29 名教师和 3 名图书馆员那里获取数据。调查结果显示，学习者最需要的是大学入学要求、学校教授的科目和职业指导等信息。访问挑战包括信息资源不足以及缺乏和/或没有功能的学校图书馆。建议包括充分提供教育信息、信息素养教育、教育当局聘用合格的图书馆员以及提供实用的学校图书馆和信息技术工具。该研究表明，需要以更严格的方式进一步研究信息贫乏社区中教师和学习者的应对策略。高中生；信息访问；信息素养教育；信息需求；信息资源；信息技术工具；学校图书馆 该研究表明，需要以更严格的方式进一步研究信息贫乏社区中教师和学习者的应对策略。高中生；信息访问；信息素养教育；信息需求；信息资源；信息技术工具；学校图书馆 该研究表明，需要以更严格的方式进一步研究信息贫乏社区中教师和学习者的应对策略。高中生；信息访问；信息素养教育；信息需求；信息资源；信息技术工具；学校图书馆