ABSTRACT

This article presents findings from the 2020–2021 Connecticut State Library Digital Inclusion Survey. The primary purpose of this study was to determine what actions public libraries in Connecticut are already taking to meet the digital inclusion needs of their communities and what information and assistance they need to better meet these goals. However, since this study was launched during the COVID-19 pandemic, the author customized numerous questions to focus on how public libraries have adjusted their operations when patrons have had limited access to library buildings. Responses from public library representatives throughout the state show that libraries have used tactics such as delivering previously in-person public programs through video conferencing formats and shifting portions of their physical materials budget to support digital items.

摘要

本文介绍了 2020-2021 年康涅狄格州立图书馆数字包容性调查的结果。本研究的主要目的是确定康涅狄格州的公共图书馆已经采取了哪些行动来满足其社区的数字包容性需求，以及他们需要哪些信息和帮助来更好地实现这些目标。然而，由于这项研究是在 COVID-19 大流行期间启动的，因此作者定制了许多问题，重点关注当顾客无法进入图书馆大楼时，公共图书馆如何调整其运营。全州公共图书馆代表的回应表明，图书馆已经使用了一些策略，例如通过视频会议形式提供以前面对面的公共节目，并转移部分物理材料预算以支持数字项目。