Evidence from literature reveals that good governance practices influence citizens' attitudes and behaviours towards the government. Therefore, grounded on the good governance theory, the current study aimed to empirically examine how good governance practices promote public trust with the underlying mechanism of perceived government response on COVID-19 (PGRC) and moderating role of government agency's provision of quality information on social media (GQS). The data was collected from 491 followers of the Facebook account, Instagram, and Twitter pages of a government news agency, i.e., Associated Press of Pakistan and were analyzed using measurement and structural model by employing SmartPls 3.3.0. The results revealed a direct and indirect association of good governance practices with the public's trust in government via PGRC as mediator. Likewise, results showed that GQS interacts with PGRC and augments public trust in government. This study tried to contribute to the body of knowledge while addressing the gap related to the dearth of literature regarding government use of ICT during the COVID-19 pandemic to harvest benefits from social media while communicating with citizens on a larger scale. Moreover, the current study offers valuable practical and strategical recommendations to agencies and policymakers.

文献证据表明，良好的治理实践会影响公民对政府的态度和行为。因此，基于善治理论，当前的研究旨在实证检验善治实践如何通过感知政府对 COVID-19 (PGRC) 反应的潜在机制和政府机构提供社会质量信息的调节作用来促进公众信任。媒体（GQS）。数据是从政府新闻机构（即巴基斯坦美联社）的 Facebook 帐户、Instagram 和 Twitter 页面的 491 名关注者收集的，并通过采用 SmartPls 3.3.0 使用测量和结构模型进行了分析。结果揭示了良好治理实践与公众的直接和间接关联 通过 PGRC 作为调解人对政府的信任。同样，结果表明 GQS 与 PGRC 相互作用并增强了公众对政府的信任。这项研究试图为知识体系做出贡献，同时解决与政府在 COVID-19 大流行期间使用 ICT 以从社交媒体中获益同时与公民进行更大规模交流的文献缺乏相关的差距。此外，当前的研究为机构和政策制定者提供了有价值的实用和战略建议。这项研究试图为知识体系做出贡献，同时解决与政府在 COVID-19 大流行期间使用 ICT 以从社交媒体中获益同时与公民进行更大规模交流的文献缺乏相关的差距。此外，当前的研究为机构和政策制定者提供了有价值的实用和战略建议。这项研究试图为知识体系做出贡献，同时解决与政府在 COVID-19 大流行期间使用 ICT 以从社交媒体中获益同时与公民进行更大规模交流的文献缺乏相关的差距。此外，当前的研究为机构和政策制定者提供了有价值的实用和战略建议。