Abstract This article describes a research study performed at Northeastern State University during the spring semester of 2020. The authors detail the initial phase of a website redesign process informed by responses gathered from an online survey of website design and functionality. Results from the patron experience survey were used to gauge respondents' level of satisfaction with the library website, as well as to inform potential redesign strategies. Data will be used to plan and assess the next phase of the university’s website design project. The purpose of this paper is to provide a framework for implementing and “going live” with a new library website. The methods presented are within the context of library planning and assessment, and may serve to inform future migration efforts for web design in an academic library setting.

中文翻译：

---

规划和评估学术图书馆网站的读者体验和需求

摘要 本文描述了 2020 年春季学期在东北州立大学进行的一项研究。作者详细介绍了网站重新设计过程的初始阶段，这些过程是从网站设计和功能的在线调查中收集到的反馈信息。顾客体验调查的结果用于衡量受访者对图书馆网站的满意度，并为潜在的重新设计策略提供信息。数据将用于规划和评估大学网站设计项目的下一阶段。本文的目的是为新图书馆网站的实施和“上线”提供一个框架。所提出的方法在图书馆规划和评估的背景下，可能有助于为学术图书馆环境中网页设计的未来迁移工作提供信息。