Abstract

Shoplifting is at serious retail crime for all retailers, which reduces profitability. This study investigates the extent and impact of shoplifting in shopping malls in Istanbul, Turkey. It specifically examines differences in the extent and impact of shoplifting by retail sector and shopping mall size and location. Data collection was based on 389 face-to-face interviews with store managers and shopping mall managers in Istanbul. The results revealed that shoplifting is a serious crime for all retail sectors and sizes of shopping malls. The implications for future studies and limitations of the current study are discussed.

中文翻译：

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新兴市场购物中心的入店行窃：来自土耳其的证据

摘要

入店行窃对所有零售商来说都是严重的零售犯罪，这会降低盈利能力。本研究调查了土耳其伊斯坦布尔购物中心入店行窃的范围和影响。它专门研究了零售业和购物中心规模和位置在入店行窃的范围和影响方面的差异。数据收集基于对伊斯坦布尔商店经理和购物中心经理的 389 次面对面访谈。结果显示，入店行窃对所有零售行业和大型购物中心来说都是严重的犯罪行为。讨论了对未来研究的影响和当前研究的局限性。