Although evidence shows that it is challenging to implement, many authors state that participatory management is a distinctive attribute of social enterprises. This paper presents case study research exploring how participatory management is manifest in Chile, a country where a paternalistic and autocratic management style prevails thereby constraining the adoption of more collaborative approaches. We found that a majority of the twenty social enterprises considered, despite having very different sizes, governance structure and activity sectors, involved employees and stakeholders in shared decision-making processes. Participatory management was exhibited in distinctive and diverse ways ranging from common agreement on strategic decisions through to the presentation of new proposals by members. We conclude that social enterprises in Chile differ from conventional enterprises not only in their focus on trying to solve social problems, but also in the fact that they may provide a vehicle to promote more innovative and participatory approaches to decision making.

尽管有证据表明实施起来具有挑战性，但许多作者指出，参与式管理是社会企业的一个独特属性。本文介绍了案例研究，探讨了参与式管理在智利是如何体现的，智利是一个家长式和专制管理风格盛行的国家，从而限制了更多协作方法的采用。我们发现，尽管规模、治理结构和活动部门各不相同，但在所考虑的 20 家社会企业中，大多数都让员工和利益相关者参与了共同的决策过程。参与式管理以独特而多样的方式展示，从战略决策的共同协议到成员提出新提案。