ABSTRACT

The relationship between abusive supervision and employee workplace deviance has received much attention. Conceptualizing information systems (IS) misuse as a form of workplace deviance, the literature on IS security lacks a theoretical and empirical investigation of the relationship between abusive supervision and employee IS misuse. Drawing on retaliation, displaced aggression, and neutralization, we develop and empirically test a research model of the relationships among abusive supervision, neutralization, and two types of employees’ IS misuse. Results of a two-stage survey of 203 responses showed that when individuals perceived abusive supervision, they were likely to invoke the metaphor of the ledger as a neutralization technique to rationalize their engagement in IS misuse. Our results also reveal that employees’ reactions to abusive supervision could be influenced by their tenure with supervisor. These findings contribute to the IS security field and provide important guidance for learning how leaders influence employees’ IS security behaviors.

摘要

滥用监督与员工工作场所偏差之间的关系备受关注。将信息系统 (IS) 滥用概念化为工作场所偏差的一种形式，有关信息系统安全的文献缺乏对滥用监督与员工信息系统滥用之间关系的理论和实证研究。利用报复、替代攻击和中和，我们开发并实证检验了滥用监督、中和和两种类型的员工信息系统滥用之间关系的研究模型。对 203 份回复的两阶段调查结果表明，当个人感知到滥用监督时，他们可能会援引分类账的隐喻作为一种中和技术，以合理化他们参与 IS 滥用的行为。我们的研究结果还表明，员工对滥用监督的反应可能会受到他们在主管任职期间的影响。这些发现有助于 IS 安全领域，并为了解领导者如何影响员工的 IS 安全行为提供重要指导。