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The Reliability and Acceptance of Biometric System in Bangladesh: Users Perspective
arXiv - CS - Computers and Society Pub Date : 2021-06-14 , DOI: arxiv-2106.08177
Shaykh Siddique, Monica Yasmin, Tasnova Bintee Taher, Mushfiqul Alam

Biometric systems are the latest technologies of unique identification. People all over the world prefer to use this unique identification technology for their authentication security. The goal of this research is to evaluate the biometric systems based on system reliability and user satisfaction. As technology fully depends on personal data, so in terms of the quality and reliability of biometric systems, user satisfaction is a principal factor. To walk with the digital era, it is extremely important to assess users' concerns about data security as the systems are conducted the authentication by analyzing users' personal data. The study shows that users are satisfied by using biometric systems rather than other security systems. Besides, hardware failure is a big issue faced by biometric systems users. Finally, a matrix is generated to compare the performance of popular biometric systems from the users' opinions. As system reliability and user satisfaction are the focused issue of this research, biometric service providers can use these phenomena to find what aspect of improvement they need for their services. Also, this study can be a great visualizer for Bangladeshi users, so that they can easily realize which biometric system they have to choose.

中文翻译:

孟加拉国生物识别系统的可靠性和接受度:用户视角

生物识别系统是唯一识别的最新技术。世界各地的人们都喜欢使用这种独特的识别技术来确保身份验证的安全。本研究的目标是根据系统可靠性和用户满意度来评估生物识别系统。由于技术完全依赖于个人数据,因此就生物识别系统的质量和可靠性而言,用户满意度是一个主要因素。与数字时代同行,评估用户对数据安全的担忧是非常重要的,因为系统是通过分析用户的个人数据来进行身份验证的。研究表明,用户对使用生物识别系统而不是其他安全系统感到满意。此外,硬件故障是生物识别系统用户面临的一个大问题。最后,生成矩阵以根据用户的意见比较流行的生物识别系统的性能。由于系统可靠性和用户满意度是这项研究的重点问题,生物识别服务提供商可以利用这些现象来找到他们需要改进服务的哪些方面。此外,这项研究对于孟加拉国用户来说是一个很好的可视化工具,让他们可以轻松地意识到他们必须选择哪种生物识别系统。
更新日期:2021-06-16
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