We investigate factors which influence corrective action subsequent to quality failures in the context of food product recalls. As recalls are negative surprises, these events can lead to review and potential improvement of existing processes and procedures, therefore corrective action can be viewed as an indication of organizational learning. We study the association of locus of failure, agency discovery of quality failures, recall breadth, and firm size with corrective action subsequent to product recalls using secondary data sources for food recalls regulated by the United States Food and Drug Administration over the period of 2009 to 2012. We discuss implications for policymakers and firms seeking to prevent future recalls and to learn from operational failures.

中文翻译：

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通过防止食品召回来确保食品安全：失败地点、监管机构发现、广度和公司规模对纠正行动的影响

在食品召回的背景下，我们调查了影响质量不合格后纠正措施的因素。由于召回是负面的意外，这些事件可能导致对现有流程和程序的审查和潜在改进，因此纠正措施可以被视为组织学习的指示。我们使用美国食品和药物管理局在 2009 年期间监管的食品召回的二级数据源研究了失败地点、机构发现的质量失败、召回广度和公司规模与产品召回后的纠正措施之间的关联。 2012. 我们讨论了对寻求防止未来召回和从运营失败中学习的决策者和公司的影响。