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Overcompliance and reluctance to make decisions: Exploring warning systems in support of public managers
Government Information Quarterly ( IF 8.490 ) Pub Date : 2021-06-12 , DOI: 10.1016/j.giq.2021.101592
José Osvaldo De Sordi , Wanderlei Lima de Paulo , Carlos Francisco Bitencourt Jorge , Daniel Barile da Silveira , Jefferson Aparecido Dias , Marcelo Souto de Lima

Post-scandal effects in public management point to the occurrence of overcompliance in the work of public managers, leading to reluctance and paralysis in decision-making. This article discusses the proposition of an artifact in the form of a warning system to aid the analysis process and issuing of opinions (APIO) by public managers, providing more information and, consequently, less risk and fear. The Design Science Research method was used to exapt a scientific artifact to the context of public management. The textual structure of 178 opinions issued by public agencies was analyzed, as was the perception of 17 public managers of the characteristics of the APIO. Exaptating the artifact from a technological perspective is simple and feasible, as it involves processes with strong functional similarities. The greatest challenges to operationalize the artifact broadly and without restrictions, as occurs in scientific academia, are associated with informational behaviors.



中文翻译:

过度遵守和不愿做出决定:探索支持公共管理者的预警系统

公共管理中的后丑闻效应表明公共管理人员的工作过度遵守,导致决策不情愿和瘫痪。本文讨论了以警告系统形式出现的人工制品的提议,以帮助公共管理人员进行分析过程和发表意见 (APIO),从而提供更多信息,从而减少风险和恐惧。设计科学研究方法用于将科学工件扩展到公共管理的背景下。分析了公共机构发布的 178 份意见的文本结构,以及 17 名公共管理人员对 APIO 特征的看法。从技术角度解释工件既简单又可行,因为它涉及具有很强功能相似性的过程。

更新日期:2021-06-25
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