The Australian Government is preparing to implement its next tranche of reforms to publicly subsidised aged care services. While prompted by the Royal Commission into Aged Care Quality and Safety, this is also the next step in an ongoing program of improvement. System sustainability should remain a core concern, shared alike by consumers, providers, regulators and taxpayers. Some unfinished business should also be addressed. First, creating an integrated range of client-centred services; second introducing market-based incentives that empower residential care consumers to exercise choice and control and encourage competing providers to improve quality, safety and efficiency.

中文翻译：

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改善以消费者为中心的老年护理：解决可持续性、服务整合和市场激励问题

澳大利亚政府正准备对公共补贴的老年护理服务实施下一轮改革。在皇家委员会推动老年护理质量和安全的同时，这也是正在进行的改进计划的下一步。系统可持续性仍应是消费者、供应商、监管机构和纳税人共同关注的核心问题。还应解决一些未完成的工作。第一，创建一系列以客户为中心的综合服务；第二，引入基于市场的激励措施，使住宅护理消费者能够进行选择和控制，并鼓励竞争提供者提高质量、安全性和效率。