Research has extensively focused on how firms can become more competitive, by discovering new knowledge domains while exploiting current ones. Prior research has shown the positive impact of social capital on performance; however, there have been no empirical studies that distinguished between the architectures of social capital and how they impact the operational performance dimensions. Building upon the knowledge-based theory, we propose a model to examine the effects of the two architectures of social capital (entrepreneurial and cooperative) on individual dimensions of operational performance (quality, delivery, flexibility and cost). The hypotheses are tested using structural equation modelling and data collected from 182 companies in Ireland. The results show that the cooperative social capital archetype supports the operational performance dimensions, while the entrepreneurial social capital archetype only impacts the cost dimension. The findings extend the current understanding about the complex relationships among the architectures of social capital and provide guidance for managers on how to leverage their investments in social capital to enhance specific operational performance dimensions.

中文翻译：

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创业与合作社会资本：对运营绩效的影响

研究广泛关注公司如何通过发现新知识领域并利用现有知识领域来提高竞争力。先前的研究表明，社会资本对绩效有积极影响；然而，没有实证研究区分社会资本的架构及其如何影响运营绩效维度。基于基于知识的理论，我们提出了一个模型来检查社会资本的两种架构（创业型和合作型）对运营绩效的各个维度（质量、交付、灵活性和成本）的影响。使用结构方程模型和从爱尔兰 182 家公司收集的数据对假设进行了测试。结果表明，合作社会资本原型支持运营绩效维度，而创业社会资本原型仅影响成本维度。研究结果扩展了当前对社会资本架构之间复杂关系的理解，并为管理人员如何利用社会资本投资来提高特定运营绩效维度提供指导。