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Modelling user reactions expressed through graphical widgets in intelligent interactive systems
Behaviour & Information Technology ( IF 3.7 ) Pub Date : 2021-06-01 , DOI: 10.1080/0144929x.2021.1931450
F. Cena 1 , C. Gena 1 , E. Mensa 1 , F. Vernero 1
Affiliation  

ABSTRACT

Nowadays, most interactive social systems allow users to react to their contents and exploit user reactions to provide intelligent behaviours, such as adaptation or recommendation. Therefore, carefully understanding and designing the user/system dialogue that revolves around reaction provisioning is a crucial aspect. In this paper, we introduce the UpRISEmodel with the aim of formally describing the user/system interaction while providing and using reactions. Then, we show how this model can be used to formally represent and describe interactive social systems that collect user reactions, as well as to compare them. In addition, we exemplify how the UpRISEmodel can provide a sort of checklist that stimulates system designers to approach design/redesign tasks involving user reactions in a thorough and well-structured manner, suggesting all the possibly relevant points with respect to different usability and performance-related goals. This approach can be seen as the first step towards more transparency in the design of intelligent interactive systems.



中文翻译:

通过智能交互系统中的图形小部件对用户反应进行建模

摘要

如今,大多数交互式社交系统都允许用户对其内容做出反应并利用用户反应来提供智能行为,例如适应或推荐。因此,仔细理解和设计围绕反应供应的用户/系统对话是一个关键方面。在本文中,我们介绍了 UpRISE 模型,目的是正式描述用户/系统交互,同时提供和使用反应。然后,我们展示了如何使用该模型正式表示和描述收集用户反应的交互式社交系统,并进行比较。此外,我们举例说明 UpRISE 模型如何提供一种清单,以刺激系统设计人员以彻底和结构良好的方式处理涉及用户反应的设计/重新设计任务,就不同的可用性和与性能相关的目标提出所有可能的相关点。这种方法可以看作是智能交互系统设计更加透明的第一步。

更新日期:2021-06-01
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