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User acceptance of electric car-sharing services: The case of the Netherlands
Transportation Research Part A: Policy and Practice ( IF 6.4 ) Pub Date : 2021-05-29 , DOI: 10.1016/j.tra.2021.05.006
Riccardo Curtale , Feixiong Liao , Peter van der Waerden

To reduce the externalities associated with the excessive use of carbon-fueled private vehicles, transport authorities and operators have recently been promoting one-way electric car-sharing services (ECS). Several studies attempted to identify the user acceptance and profiles of various car-sharing services, but there is a lack of consistent evidence of the psychological drivers of user acceptance. Based on an extension of the unified theory of acceptance and use of technology (UTAUT), this paper investigates the effects of six psychological constructs on behavioral intention to use ECS. Results from applying structural equation modeling to a survey with 656 respondents in the Netherlands show that social influence represents the most important driver of behavioral intention, followed by performance expectancy and personal attitude. It is also found that high satisfaction with the current means of transport for urban trips contributes to building trust in ECS companies, while car ownership has a negative indirect effect on behavioral intention. In response to the COVID-19 pandemic, the impact of hygienization measures on behavioral intention is considered. The result shows that respondents have a high degree of trust in ECS operators complying with cleaning requirements, which is translated into a lower degree of anxiety and consequently higher behavioral intention.



中文翻译:

用户对电动汽车共享服务的接受度:荷兰案例

为了减少与过度使用碳燃料私人车辆相关的外部性,运输当局和运营商最近一直在推广单向电动汽车共享服务(ECS)。几项研究试图确定用户对各种汽车共享服务的接受程度和概况,但缺乏一致的证据表明用户接受的心理驱动因素。本文基于技术接受和使用统一理论(UTAUT)的扩展,研究了六种心理结构对使用 ECS 的行为意向的影响。将结构方程模型应用于荷兰 656 名受访者的调查结果表明,社会影响是行为意图的最重要驱动因素,其次是绩效预期和个人态度。还发现,对当前城市出行交通工具的高度满意有助于建立对 ECS 公司的信任,而汽车拥有量对行为意向有负面的间接影响。针对 COVID-19 大流行,考虑了卫生措施对行为意图的影响。结果表明,受访者对遵守清洁要求的 ECS 操作员具有高度信任,这转化为较低程度的焦虑和较高的行为意向。

更新日期:2021-05-30
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