ABSTRACT

The proliferation of enterprise social media generates an ever-growing record of digital traces that provides ample opportunities to study the social making of organisations. Subsequently, we present the social fabric framework, which comprises a structured five-step approach for eliciting, interpreting, and representing the situated social idiosyncrasies and underlying patterns of the social making of organisations. The paper focuses on the application of the social fabric framework as a research method. However, the framework also lends itself to practice as a diagnostic tool that can detect emergent changes in the social fabric of an organisation as well as support organisational development and change. Moreover, by providing a vocabulary for articulating the social making of organisations, the framework can help organisation members reify their dispositions, make sense of the social dynamics, and enable a constructive discussion at the grassroots level about any controversy or aspiration.

摘要

企业社交媒体的激增产生了越来越多的数字痕迹记录，这为研究组织的社会塑造提供了充足的机会。随后，我们提出社会结构框架，它包括一个结构化的五步法，用于引出、解释和代表所处的社会特质和组织社会形成的潜在模式。本文着重于社会结构框架作为一种研究方法的应用。然而，该框架也适合作为一种诊断工具进行实践，可以检测组织社会结构中的紧急变化，并支持组织的发展和变革。此外，通过为阐明组织的社会塑造提供词汇，该框架可以帮助组织成员具体化他们的性格，理解社会动态，并在基层就任何争议或愿望进行建设性讨论。