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Process Management Self-Efficacy: Scale Development and Validation
Journal of Business and Psychology ( IF 6.604 ) Pub Date : 2021-05-18 , DOI: 10.1007/s10869-021-09749-0
I. M. Jawahar , Zach J. Mohammed

Managers, responsible for the work of others, are crucial for organizational success. A key function of managers is coordination and management of process(es) to ensure task completion (Bounty & Drucker-Godard in Human Relations, 72(3), 565-587, 2019; Mintzberg, 2009). Self-efficacy beliefs related to process management are likely to predict how well an individual manages processes. Thus, process management self-efficacy beliefs are crucial to managerial performance and, consequently, to organizational success. The lack of a scale to measure process management self-efficacy is a significant oversight, which this study attempts to remedy. In study 1, using data from four separate samples, we developed a process management self-efficacy scale (PMSES). To provide preliminary evidence of construct validity, we conducted studies 2 and 3. Using data collected from managers, their supervisors, and co-workers, results of study 2 indicated that managers’ process management self-efficacy was related to task performance evaluated by their superiors and to contextual performance rated by their co-workers. In addition, process management self-efficacy predicted additional variance in task and contextual performance, beyond a measure of generalized self-efficacy. In study 3, managers’ process management self-efficacy beliefs were related to their subordinates’ performance. We discuss implications for theory, research, and practice.



中文翻译:

流程管理的自我效能:规模开发和验证

负责他人工作的经理对于组织的成功至关重要。管理人员的关键职能是对流程进行协调和管理,以确保任务完成(人际关系中的Bounty和Drucker-Godard,72(3),565-587,2019; Mintzberg,2009年)。与过程管理相关的自我效能感信念可能会预测个人对过程的管理水平。因此,过程管理的自我效能感对于管理绩效至关重要,因此对组织的成功至关重要。缺乏衡量过程管理自我效能的量表是一项重大的疏忽,本研究试图对此进行补救。在研究1中,我们使用来自四个单独样本的数据,开发了一个过程管理自我效能量表(PMSES)。为了提供构建效度的初步证据,我们进行了研究2和3。使用从经理,他们的主管和同事那里收集的数据,研究2的结果表明,经理的过程管理自我效能感与其上级评估的任务绩效以及其同事所评估的情境绩效有关。此外,过程管理自我效能预测了任务和上下文绩效的其他差异,这超出了一般自我效能的衡量标准。在研究3中,经理的过程管理自我效能感信念与其下属的绩效有关。我们讨论对理论,研究和实践的启示。

更新日期:2021-05-18
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