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A strategy development process for Smart Maintenance implementation
Journal of Manufacturing Technology Management ( IF 7.6 ) Pub Date : 2021-04-30 , DOI: 10.1108/jmtm-06-2020-0222
Camilla Lundgren , Jon Bokrantz , Anders Skoogh

Purpose

Technological advancements are reshaping the manufacturing industry toward digitalized manufacturing. Despite the importance of top-class maintenance in such systems, many industrial companies lack a clear strategy for maintenance in digitalized manufacturing. The purpose of this paper is to facilitate the implementation of maintenance in digitalized manufacturing by proposing a strategy development process for the Smart Maintenance concept.

Design/methodology/approach

This study is designed as a multiple-case study, where the strategy development in three industrial cases is analyzed. Several methods were used to collect data on the case companies' development of smart maintenance strategies. The data were analyzed with an inductive approach.

Findings

A process of strategy development for smart maintenance is proposed, including six steps: benchmarking, setting clear goals, setting strategic priority, planning key activities, elevating implementation and follow-up.

Practical implications

The proposed process provides industry practitioners with a step-by-step guide for the development of a clear smart maintenance strategy, based on the current state of their maintenance organization. This creates employee engagement and is a new way of developing maintenance strategies.

Originality/value

Maintenance strategies are traditionally regarded as a selection of corrective/reactive and preventive maintenance actions using a top-down approach. By contrast, the proposed process is starting from the current state of the maintenance organization and allows a mixture of top-down and bottom-up approaches, supporting organizational development. This is a rare perspective of maintenance strategies and will make maintenance organizations ready for the demands of digitalized manufacturing.



中文翻译:

实施智能维护的战略制定流程

目的

技术进步正在将制造业重塑为数字化制造业。尽管在此类系统中进行顶级维护非常重要,但许多工业公司仍缺乏明确的数字化制造维护策略。本文的目的是通过提出智能维护概念的战略制定流程,来促进数字化制造中的维护实施。

设计/方法/方法

本研究设计为多案例研究,其中分析了三个工业案例中的策略制定。使用了几种方法来收集案例公司开发智能维护策略的数据。用归纳法分析数据。

发现

提出了用于智能维护的战略制定过程,该过程包括六个步骤:基准测试,设定明确的目标,设定战略优先级,计划关键活动,提升实施和后续行动。

实际影响

提议的过程为行业从业者提供了一个循序渐进的指南,用于根据其维护组织的当前状态制定清晰的智能维护策略。这可以建立员工敬业度,并且是制定维护策略的新方法。

创意/价值

传统上,维护策略被认为是使用自上而下的方法选择的纠正/反应性和预防性维护措施。相比之下,提议的过程是从维护组织的当前状态开始的,并且允许自上而下和自下而上的方法的结合,从而支持组织的发展。这是维护策略的罕见见解,将使维护组织为数字化制造的需求做好准备。

更新日期:2021-05-13
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