In times of accelerating urbanization and environmental pollution, mode choice decisions (MCD) are a critical parameter in a city’s appearance and its environmental impacts. Simultaneously, the emerging smartphone multimodal traveller information systems (SMTIS) simplifies the usage of multimodal trips and, therefore, enhance the options in MCD. Current MCD models, in addition to considering classic parameters like travel time and cost, also consider socioeconomic variables and latent variables, such as modal preferences or mode-specific characteristics. However, from the users’ perspective, one main influence is currently still not sufficiently considered in these models: Coordination costs for planning the trip, such as looking-up time tables for public transport. Consequently, we introduced this variable in a multinomial logit model and made a representative survey in Germany for measuring the coordination effort and evaluating our model. Our results support our hypothesis that coordination costs have a significant impact on MCD. We therefore conclude that further developments in information systems together with supporting policies may influence the MCD and, hence, lead to more sustainable cities in the future.

在加速城市化和环境污染的时代，模式选择决策（MCD）是城市外观及其对环境的影响的关键参数。同时，新兴的智能手机多式联运旅行者信息系统（SMTIS）简化了多式联运旅行的使用，因此增强了MCD中的选项。当前的MCD模型除了考虑诸如旅行时间和费用之类的经典参数外，还考虑了社会经济变量和潜变量，例如模态偏好或特定于模式的特征。但是，从用户的角度来看，在这些模型中，目前仍未充分考虑一个主要影响：计划行程的协调费用，例如查询公共交通时间表。最后，我们将此变量引入多项式logit模型中，并在德国进行了代表性调查，以衡量协调工作并评估我们的模型。我们的结果支持我们的假设，即协调成本会对MCD产生重大影响。因此，我们得出结论，信息系统的进一步发展以及相关支持政策可能会影响MCD，从而导致未来城市的可持续发展。