This study investigates (i) differences in knowledge intermediation strategies among knowledge and technology transfer organizations (KTTOs) and (ii) the factors that explain such differences. It uses data from 212 Canadian KTTOs. When knowledge delivery capacity (KDC) and knowledge integration capacity (KIC) dimensions of knowledge intermediation are simultaneously accounted for, four categories of KTTOs emerge, namely, (1) knowledge stores; (2) knowledge match providers; (3) knowledge integrators; and (4) knowledge brokers. This heterogeneity results in a differentiation in KTTOs' service delivery strategies. Factors that are conducive to custom-made solutions include (i) increased innovativeness; (ii) higher absorptive capacity; (iii) stronger information search and storage capabilities; (iv) effective customer knowledge management (CKM); and (v) increased networking capabilities. Larger knowledge intermediaries suffer from internal organizational stickiness that prevents them from delivering custom-made services. KTTOs with a low degree of formalization and centralization in decision-making are likely to adopt intermediation strategies aimed at reaching the largest possible number of users. Some managerial and public policy implications are drawn.

中文翻译：

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知识中介策略：动态能力视角

本研究调查 (i) 知识和技术转让组织 (KTTO) 之间知识中介策略的差异和 (ii) 解释这种差异的因素。它使用来自 212 个加拿大 KTTO 的数据。当同时考虑知识中介的知识传递能力（KDC）和知识整合能力（KIC）维度时，出现四类KTTO，即：（1）知识存储；(2)知识匹配提供者；(3)知识整合者；(4)知识经纪人. 这种异质性导致 KTTO 服务交付策略的差异化。有利于定制解决方案的因素包括 (i) 提高创新性；(ii) 更高的吸收能力；(iii) 更强的信息搜索和存储能力；(iv) 有效的客户知识管理 (CKM)；(v) 增加网络能力。较大的知识中介受到内部组织粘性的影响，无法提供定制服务。决策正式化和集中化程度较低的 KTTO 可能会采用旨在覆盖尽可能多的用户的中介策略。得出了一些管理和公共政策的影响。