This paper highlights the experiences of the library leadership at a Jamaican academic library in its recovery exercise during the COVID-19 pandemic. These experiences highlight some of the challenges, successes and the way forward as to how the library should treat with future pandemics. For the library leadership, the greatest challenge of the pandemic crisis was the recognition of the digital divide and major inequity issues among students and staff. The way forward shows a move from creating a physical footprint to a digital footprint and a more blended, hybrid model of operation with both in-person and digital.

中文翻译：

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蒙面面孔背后的领导力：从不确定性到牙买加学术图书馆的应变能力

本文重点介绍了牙买加大学图书馆在COVID-19大流行期间恢复工作中的领导经验。这些经验凸显了图书​​馆应如何应对未来的流行病的挑战，成功以及前进的道路。对于图书馆领导层而言，大流行危机的最大挑战是认识到数字鸿沟和学生和教职员工之间的重大不平等问题。前进的道路显示了从创建物理覆盖区到数字覆盖区的转变，以及更加融合的混合模式（具有面对面的和数字的）的操作模型。