Background: The purpose of this study is to explore staff experiences of working in a children's blood and cancer center in New Zealand, with a particular focus on how staff maintain resilience in their work and sustain working in this difficult area. Methods: Constructivist grounded theory (GT) methods were used to collect data using focus groups and individual interviews with all staff (nursing, medical, allied health, cleaning, and support staff) working in the area. Data were analyzed using constant comparative analysis, and data collection continued until theoretical saturation was achieved. Results: The GT constructed in this study is being a work family, which includes three core categories: finding attachment, becoming a work family, and having an identity. Discussion: This study found that regardless of profession or discipline, all staff experience similar feelings about their work, and can develop and enhance their resilience by belonging to a “work family.” Being socially connected to the work family was recognized as the most supportive intervention, and was identified as being of greater value than the traditional one-on-one support that is currently encouraged.

背景：本研究的目的是探索员工在新西兰儿童血液和癌症中心工作的经历，特别关注员工如何在工作中保持弹性并在这个困难地区持续工作。方法：使用建构主义扎根理论 (GT) 方法，通过焦点小组和对在该地区工作的所有员工（护理、医疗、专职医疗、清洁和支持人员）进行个人访谈来收集数据。使用不断的比较分析来分析数据，并继续收集数据直到达到理论饱和。结果：本研究构建的GT是一个工作家庭，包括三个核心类别：找到依恋，成为一个工作家庭，并有一个身份。讨论：本研究发现，无论职业或学科如何，所有员工对他们的工作都有相似的感受，并且可以通过加入“工作家庭”来发展和增强他们的适应能力。与工作家庭建立社会联系被认为是最具支持性的干预措施，并且被认为比目前鼓励的传统一对一支持更有价值。