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Understanding employees' response to work-related after-hours use of instant messaging apps: a stress and coping perspective
Online Information Review ( IF 3.1 ) Pub Date : 2021-04-30 , DOI: 10.1108/oir-06-2020-0214
Hsiang-Lan Cheng , Tung-Ching Lin , Wee-Kheng Tan , Chao-Min Chiu

Purpose

The purpose of this paper is to examine the complex relationships between permeability, work-family conflict, moral disengagement, behavioral disengagement, job strain and job engagement. In addition, this study aims to determine whether moral disengagement acts as a moderator and mediator in the relationship between work-family conflict and behavioral disengagement.

Design/methodology/approach

The authors apply partial least squares structural equation modeling to test the hypotheses, using a sample of 176 valid responses.

Findings

The results indicate that permeability is likely to promote work-family conflict, which in turn may trigger moral disengagement. Moral disengagement may lead to behavioral disengagement, which in turn may increase job strain and decrease job engagement. The findings also show that work-family conflict does not have a significant effect on behavioral disengagement, suggesting that moral disengagement fully mediates the influence of work-family conflict on behavioral disengagement. In addition, the moderating effect of moral disengagement is not significant.

Originality/value

Applying the transactional model of stress and coping theory and the moral disengagement theory, this study contributes to a better understanding of employees' experience of job strain caused by work-family conflict (induced by permeability of IM usage), as well as the employee's coping response.



中文翻译:

了解员工对与工作相关的下班后使用即时消息应用程序的反应:压力和应对的角度

目的

本文的目的是研究渗透性、工作家庭冲突、道德脱离、行为脱离、工作压力和工作投入之间的复杂关系。此外,本研究旨在确定道德脱离是否在工作-家庭冲突与行为脱离之间的关系中起调节作用和中介作用。

设计/方法/方法

作者应用偏最小二乘结构方程模型来检验假设,使用 176 个有效响应的样本。

发现

结果表明,渗透性可能会促进工作家庭冲突,进而可能引发道德脱离。道德上的脱离可能导致行为上的脱离,这反过来可能会增加工作压力并降低工作投入。研究结果还表明,工作家庭冲突对行为脱离没有显着影响,表明道德脱离完全中介了工作家庭冲突对行为脱离的影响。此外,道德脱离的调节作用不显着。

原创性/价值

应用压力和应对理论的交易模型和道德脱离理论,本研究有助于更好地了解员工因工作家庭冲突(由 IM 使用的渗透性引起)导致的工作压力体验,以及员工的应对回复。

更新日期:2021-04-30
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