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A hybrid multiple-criteria decision portfolio with the resource constraints model of a smart healthcare management system for public medical centers
Socio-Economic Planning Sciences ( IF 6.1 ) Pub Date : 2021-04-28 , DOI: 10.1016/j.seps.2021.101073
Chih-Hao Yang, Wei Hsu, Yong-Lin Wu

A Smart Healthcare Management System (SHMS) is an intelligent technology integration practice for public medical centers. During the implementation of the SHMS, information on strategy and decision-making problems play an important role in smart hospital development, which directly affects the effective workflow of the hospital operation and the service quality of patient care. Existing literature has explored the main factors for evaluation the SHMS, but a qualitative and quantitative analysis is rarely mentioned. To address the research gap, this study proposes a hybrid exploratory three-phased Multi-criteria Decision-making (MCDM) model that combines the Decision-Making Trial and Evaluation Laboratory Model (DEMATEL) approach, the Analytic Network Process (ANP), and Zero-One Goal Programming (ZOGP) for evaluating SHMS portfolios in a resource-limited environment. The results indicate that the Financial Subsidy Policy is the most important determinant for SHMS development, while the Medical Data Informational System (MDIS) and Medical Device and Drug Management System (MDMS) are the optimal SHMS portfolios that satisfy the goal of strategy weights and limited resources. The proposed hybrid decision model can improve the reliability of SHMS portfolios.



中文翻译:

公共医疗中心智能医疗管理系统资源约束模型的混合多准则决策组合

智能医疗管理系统(SHMS)是公共医疗中心的智能技术集成实践。在SHMS实施过程中,战略和决策问题的信息在智慧医院发展中发挥着重要作用,直接影响医院运营的有效工作流程和患者护理的服务质量。现有文献探讨了评价 SHMS 的主要因素,但很少提及定性和定量分析。为了弥补研究空白​​,本研究提出了一种混合探索性三阶段多标准决策 (MCDM) 模型,该模型结合了决策试验和评估实验室模型 (DEMATEL) 方法、分析网络过程 (ANP)、和零一目标规划 (ZOGP),用于在资源有限的环境中评估 SHMS 投资组合。结果表明,财政补贴政策是SHMS发展的最重要决定因素,而医疗数据信息系统(MDIS)和医疗器械与药品管理系统(MDMS)是满足战略权重目标和有限度目标的最优SHMS组合。资源。所提出的混合决策模型可以提高 SHMS 投资组合的可靠性。

更新日期:2021-04-28
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