ABSTRACT

For user experience studies, the affordance theory has been used to describe a user’s intuitive perception and action. This theory, however, has often faced problems in application due to the different viewpoints of the ecological psychology and other fields of application study. To address this issue, we adopt two strategies in this study. First, we review the existing explications of the affordance theory in ecological psychology and rectify issues that have hindered the use of concepts in the affordance theory for user experience analysis. In addressing these issues, we suggest revised formal expressions and propose a new typological system. Second, by organizing the revised formal expressions and the new typology of the affordance into a heterophenomenological frame, we suggest a research framework for user experience analysis. We present an application example of the framework for demonstration purposes. We expect that the suggested framework will enable better descriptions of various phenomena occurring in the physical, social, and self dimensions and designs of products and services.

摘要

对于用户体验研究，可供性理论已被用于描述用户的直觉感知和行为。然而，由于生态心理学和其他应用研究领域的不同观点，该理论在应用中经常面临问题。为了解决这个问题，我们在本研究中采用了两种策略。首先，我们回顾了生态心理学中可供性理论的现有解释，并纠正了阻碍将可供性理论中的概念用于用户体验分析的问题。在解决这些问题时，我们建议修改形式表达并提出新的类型系统。其次，通过将修订后的形式表达和可供性的新类型组织成一个异现象学框架，我们提出了一个用于用户体验分析的研究框架。出于演示目的，我们提供了该框架的应用示例。我们期望建议的框架能够更好地描述发生在物理、社会和自我维度以及产品和服务设计中的各种现象。